Frequently Asked Questions

Singapore

We deliver throughout Singapore via a courier service, except for restricted areas. 

For orders delivered to a Singapore address, shipping is free. 

Shipping time is 1 to 2 working days.

International

For international orders, a one-time shipping fee of SGD25 is applicable. 

All parcels come with a tracking code. Please note that should no one receive the parcel upon delivery, the delivery man will drop a notification slip by your door. Customers may then call the number on the re-delivery note and arrange another delivery date.

Shipping takes 10 to 21 working days, depending on location.

Note:

• Shipping may take longer during sale periods, holidays and extreme weather.
• Advice for International customers customs
Klarity is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from our courier to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited Singapore. 

Singapore

We deliver throughout Singapore via a courier service, except for restricted areas. 

Shipping time is 1 to 2 working days.

International

Shipping takes 10 to 21 working days, depending on location.

Note:

• Shipping may take longer during sale periods, holidays and extreme weather.
• Advice for International customers customs
KURATES.CO is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from our courier to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited Singapore.